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When someone dies

When a loved one dies, even if the death was expected, it is an emotional time. You may feel shocked and confused, and not know where to turn or what to do first. The many practical arrangements that will need to be done may seem daunting. 

What to do when someone dies

What to do when someone dies will depend on where the person died and the manner of death.

We will be there to help, support and guide you through the process and answer any questions you may have. 

FAMILY

Tell family and friends as soon as possible, especially if you are on your own. Their support will be comforting and helpful when having to make any immediate decisions. 

 

CARE FACILITY

If the death occurs in a nursing home, hospice or a hospital, the staff you will call your Funeral Director or you can do it yourself. 

 

AT HOME

If the death occurs at home, the first thing you need to do is call a doctor. After this and before any further arrangements are made, call your Funeral Director who will be able to guide you on all the things that need to be done. 

 

CORONER

If the death was sudden or unexpected, the person who died will be under the Coroner’s care. The police will become involved acting on behalf of the coroner. You can contact your Funeral Director who will be able to guide you on all the things that need to be done. 

When the Coroner is involved

The Coroner is a legal officer appointed under the Coroners Act who has the duty to establish the cause of death in certain circumstances. 

The Coroner may become involved when: 

  • A doctor is unavailable or unable to establish cause of death 

  • There is a sudden unexpected death 

  • Death occurs from other than natural causes 

  • There is an accidental death 

  • There has been no recent consultation with a medical practitioner.

In these cases it is important that the deceased is not moved or disturbed in any way without the permission of the Coroner. 

 

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Thank you for your most professional, friendly and caring manner in which you carried out Ross’ funeral. It was a pleasure to have you in our home - you came with warmth and calmness and my family enjoyed your presence. Keep up the good work Ana-Maria. 

JOYCE GALLICHAN